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FAQs

Your questions are answered here

What products do Retro Mamma sell?

Retro Mamma are Melbourne's go-to vintage goods market. You are most welcome to pick up our products and try everything yourself!

​You'll find working cameras from the 1940’s to the 1990’s, film for vintage cameras, original Beatles collectors cards from 1964, cufflinks from 1940s -1960’s, 35mm slide viewers (& slides!), and tie/collar clips/pins from the 1920’s to 1970’s. You'll also find vintage jewelry pieces in an assortment of stunning designs, including clip-on earrings, brooches, and necklaces.

Are all your products available to buy online?

All products sold by Retro Mamma are truly one-of-a-kind. Because each item is unique, Retro Mamma does not sell products online. Feel free to visit our stall for some pressure-free browsing  and explore the current range of goods during our opening hours.

Where can I find you?

Retro Mamma is permanently located at Shop 13, String Bean Alley, in Queen Victoria Market. It's the side of QVM closest to the car park so if you find the car park, you'll likely wind up in our stall.
When can I visit Retro Mamma?

Until Queen Victoria Market heritage restorations are completed, Retro Mamma and other traders in String Bean Alley will only be open on Saturdays & Sundays from 9am to 3pm.

​When we return to normal trading, RetroMamma will be open:

​Wednesday (during night market seasons) 5.00 pm to 10.00 pm

​Friday 9.00 am to 3.00 pm

Saturday & Sunday 9.00 am to 4.00 pm

​Keep an eye out on our social media for any special events!

What is your refund & exchange policy?

We take great care in ensuring we only sell products we'd be happy to buy ourselves. Each item will exhibit some signs of the love and affection given over the previous 20 to 150 years, so please don't expect perfection.

​All vintage cameras and antique goods are carefully inspected prior to purchase and sold in working condition. However, if for any reason you find yourself wanting to return an item, we're happy to provide a full refund where the item is returned to us in the same condition in which it was sold.

​Because each item is one-of-a-kind, it's unlikely we'll be able to provide a an exact like-for-like exchange. However, you'll be able to exchange your product for another of the same value, or if the product is repairable, we'll happily restore it for you.

I have a question about something. Who can I talk to?

If you have a question about Retro Mamma or a purchase you made, we'd love to hear from you!

Feel free to contact us via our contact form here, or send us an email. You can also send us a message on Facebook or Instagram, or visit us in person for a chat at our stall.